Privacy Policy

At AutoPlateSearch.com, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information, as well as the choices you have regarding your data. By using our website, you agree to the terms set forth in this policy.

1. Information Collection

Personal Information
When you use AutoPlateSearch.com, we may collect personal information that you provide directly. This may include but is not limited to:

Account Information: Your name, email address, phone number, and payment information when you register for an account, make a purchase, or sign up for our services.
License Plate Lookup Requests: Any data provided when searching license plate records, such as plate numbers or vehicle information.
Communication Data: Any correspondence or queries you submit via contact forms or customer service channels.

Non-Personal Information
In addition to personal data, we may collect certain non-personal information automatically, such as:

Log Data: IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
Cookies: Data collected through cookies or similar tracking technologies to improve site functionality, user experience, and performance analytics.

Third-Party Data Sources
We may also obtain information from third-party partners, including law enforcement databases or public data repositories, where applicable to enhance our license plate lookup services.

2. Use of Information

The information we collect from you is used to:

Provide Services: Fulfilling your license plate lookup requests, processing payments, and communicating results.
Improve Services: Analyzing usage patterns to improve the site’s functionality, content, and user experience.
Communications: Sending transactional emails, such as order confirmations, service updates, or responses to customer inquiries. If you opt-in, we may also send promotional offers or newsletters.
Legal Compliance: Complying with legal obligations, enforcing our terms of service, and protecting against fraud or illegal activity.

Data Usage for Analytical Purposes
Non-personal information is primarily used for site optimization, troubleshooting, and marketing performance assessment. This data helps us understand user interactions on our platform, which in turn enables us to make improvements.

3. Sharing of Data

Third-Party Service Providers
We may share personal information with trusted third-party service providers who assist in:

Payment Processing: Ensuring secure and encrypted transactions.
Cloud Hosting Services: Storing and processing data efficiently and securely.
Customer Support Systems: Responding to your queries or technical issues.

Law Enforcement & Legal Requirements
We comply with all applicable laws and legal requests. We may disclose your information in response to:

Court Orders or Subpoenas: When required by law to cooperate with legal investigations or comply with government regulations.
Fraud Prevention and Security: Sharing data with law enforcement or relevant authorities when necessary to protect against potential fraud, security breaches, or illegal activities.

Data Sales & Commercial Use
We do not sell your personal information to third parties for marketing purposes without your explicit consent. However, anonymized and aggregated data may be shared for research or analytical purposes.

4. Data Retention

Personal Data Retention
We retain your personal information only as long as necessary to:

Provide you with services.
Comply with legal and financial reporting requirements.
Resolve disputes and enforce our agreements.

Once your data is no longer needed for these purposes, it will be securely deleted or anonymized. Specific retention periods may vary depending on the type of information:

Transactional Data: Retained for tax and auditing purposes for up to 7 years.
License Plate Lookup Data: Retained for the duration of active requests or legal investigations, after which it is deleted or anonymized.

Data Anonymization and Deletion
You can request the deletion or anonymization of your personal data by contacting our support team at any time, subject to legal limitations.

5. Security Measures

Data Encryption and Protection
We take the security of your data seriously. Our security measures include:

SSL Encryption: All personal information transmitted through our website is protected using industry-standard SSL encryption.
Access Controls: Restricted access to personal data, allowing only authorized personnel and partners to handle sensitive information.
Regular Security Audits: We regularly audit our systems and update security protocols to safeguard your data from breaches, hacks, or unauthorized access.

However, while we employ strong security practices, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

Access, Update, and Delete
As a user, you have the following rights regarding your personal information:

Access: Request details of the personal data we hold about you.
Update: Correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at admin@autoplatesearch.com.

Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link in our emails or by contacting us directly.

7. Cookies & Tracking Technologies

What Are Cookies?
Cookies are small files stored on your device to enhance your user experience. They help us remember your preferences, understand usage patterns, and provide targeted advertising.

Types of Cookies We Use:

Essential Cookies: Necessary for the website’s functionality, such as logging in or performing searches.
Analytics Cookies: To gather data on site performance and visitor behavior.
Advertising Cookies: To deliver relevant advertisements based on your browsing activity.

Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.

8. Third-Party Links

Our site may contain links to third-party websites that are not governed by this privacy policy. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be noted at the top. We recommend reviewing this policy regularly to stay informed.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: admin@autoplatesearch.com